This policy informs you about how we collect and use information. The term “Personal Information” in this policy means any information from which your identity is apparent or can be reasonably ascertained.
We do not collect Personal Information about you when you visit our website. If you contact us, we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. Please do not give us other personal or sensitive information. We do not share Personal Information with external parties.
Complaints and Requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate or complete. You may also make a complaint about our handling of your Personal Information.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it. You can contact us by email via the Contact page. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
Protecting your Personal Information
This website is hosted in Australia in secure, accredited facilities. To help protect the privacy of data and Personal Information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. Our staff training includes the importance of confidentiality and maintaining the privacy and security of your
information. Access to your Personal Information is restricted to our staff who need it to respond to you.
Other Website Link
We may also use website analytics to assess website traffic data and generate reports to help us understand website traffic and webpage usage. By using this website, you consent to the processing of data about you and for the purposes set out above.